Our People

Gioia Crespin is an administration, operations and project coordination professional with experience supporting business operations, project delivery, and process improvement across professional services and SME environments, including architecture, high-end retail, and property management. She has coordinated a range of transformation initiatives, including digital systems implementations, CRM deployment, business improvement projects, and stakeholder-facing programmes.

Gioia has supported directors and senior stakeholders with supplier management, procurement, stakeholder engagement, reporting, and operational improvement. Her experience includes leading a Microsoft 365 migration, implementing a CRM system, and delivering initiatives that enhanced business performance and reduced administrative workload.

Prior to transitioning into operations and project delivery, Gioia taught A-Level Psychology and Criminology. She holds a BSc in Psychology from the University of the West of England and a PGCE in Higher Education from the University of Worcester. Gioia is certified in PRINCE2 Foundation, Agile Foundation, Lean Six Sigma Green Belt, Business Analysis Foundation, and Risk Management.